Privacy Policy – HelloBanbury.co.uk
Effective Date: 12 January 2026
HelloBanbury.co.uk (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with our content.
1. Information We Collect
We may collect and process the following types of personal data:
a) Information you provide
- Name, email address, and other details you submit via contact forms (WPForms Lite).
- Comments or feedback submitted on blog posts.
- Newsletter subscription information (via Jetpack Subscribers) – note that subscriber data may be stored on Jetpack servers outside the UK.
b) Automatically collected information
- IP address, browser type, operating system, and other technical information.
- Usage data via Matomo Analytics (self-hosted analytics) for anonymized traffic and site performance tracking.
- Security and performance data via Cloudflare (IP addresses for bot protection and rate limiting).
c) Cookies
We use cookies to improve your experience, manage consent, and enable functional features. These include:
- Strictly necessary cookies (Cloudflare security, consent management).
- Functional cookies (user preferences).
- Statistics cookies (Matomo, Jetpack analytics, if enabled).
- Marketing cookies only if you give consent (e.g., AddToAny social share buttons).
2. Media and Embedded Content
Our website may include:
- Images, videos, and other media hosted on our site.
- Embedded content from other websites, such as YouTube, Vimeo, or Google Maps.
Privacy implications:
- Embedded content from other websites may collect your personal data (e.g., IP address, cookies, or interaction data) according to the privacy policies of those third-party services.
- We recommend reviewing the privacy policies of any external sites whose content you interact with.
3. How We Use Your Information
We use the data we collect for purposes including:
- Responding to inquiries and form submissions.
- Delivering newsletter updates via Jetpack (with your consent).
- Improving our website and services.
- Analyzing website traffic and performance via Matomo.
- Ensuring security and preventing fraudulent activity.
- Managing cookie consent and user preferences.
We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
4. Legal Basis for Processing (UK GDPR)
We process personal data only when:
- You have given consent (e.g., marketing cookies, newsletter sign-up).
- Processing is necessary to perform a contract or provide a service.
- We have a legitimate interest, such as security, analytics, or website functionality.
5. Third-Party Services
Our site uses third-party services that may collect data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| WPForms Lite | Form submissions | WPForms Privacy |
| Matomo Analytics | Website analytics | Matomo Privacy |
| Cloudflare | Security and bot protection | Cloudflare Privacy |
| AddToAny Share Buttons | Social sharing (Facebook, WhatsApp, LinkedIn, etc.) | AddToAny Privacy |
| Jetpack | Website performance, analytics, and subscriber data | Jetpack Privacy |
| YouTube / Vimeo | Embedded media | Check individual sites’ privacy policies |
| Google Maps | Embedded maps | Google Maps Privacy |
Note: Third-party scripts only set cookies or collect data after you give consent where required.
6. Data Retention
We retain personal data only for as long as necessary:
- Contact form submissions: until request deletion or 3 years (whichever comes first).
- Comments: until deleted by the user or site admin.
- Newsletter subscriber data: stored on Jetpack servers until you unsubscribe.
- Analytics and logs: anonymized data may be retained indefinitely for statistical purposes.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request erasure of your data (“right to be forgotten”).
- Restrict or object to processing.
- Receive your data in a portable format.
- Withdraw consent at any time (for cookies, newsletters, etc.).
To exercise your rights, contact us at [email protected]
8. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. This includes secure hosting, SSL encryption, and security monitoring through Cloudflare and Jetpack.
9. Cookies Policy
For detailed information about cookies we use, their purposes, and how to manage them, please see our Cookie Policy page.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, contact us:
Email: [email protected]
Address: HelloBanbury.co.uk, Contact HelloBanbury